Terms and conditions

Website content

We have made every effort possible to ensure that the information contained on this website is complete and accurate. Lookahead or its directors or employees at the same time make no representation or warranty in terms of the accuracy of the information.

Lookahead nor its directors, or employees will not be liable for any loss or damage suffered by you through use of this website, within the maximum extent permitted by the law

Cookies and IP Addresses

If you are visiting us through social media pages and groups then we collect information about your use and experience on these by using cookies. Cookies are small pieces of information stored on your hard drive or on your mobile browser. They can record information about your visit to the site, allowing it to remember you the next time you visit and provide a more meaningful experience.

The cookies we send to your computer, mobile phone or other device cannot read your hard drive, obtain any information from your browser or command your device to perform any action. They are designed so that they cannot be sent to another site or be retrieved by any non ASA Investments Limited social media pages or groups.

When you interact with us through our social media pages or groups the information collected through the cookies may include:

  • The date and time of visits;

  • Information about your location;

  • Information about the device used to visit our digital platform; and

  • IP address (or addresses), and the type of web browser used.

We will not ask you to supply personal information publicly over Facebook, Twitter,
Instagram or any other social media platform that we use. Sometimes we may invite you to
send your details to us through a private message, for example, to answer a question. You
may also be invited to share your personal information through secure channels to
participate in other activities, such as competitions, but we would require your express
consent prior to us including you in such activities.

No Financial Advice

The material on this website is for information purposes only. The content on the website It is not financial advice and has not been prepared with taking into consideration your financial situation or objectives. Before making any financial decision, you should always seek professional advice relevant to your circumstances.

Contact us

If you are concerned about how your personal information is being handled or if you feel that
we have compromised your privacy in some way, please contact us by way of the following:

By Post: The Director, ASA Investments Limited, 3B Torrington Crescent, Glen Innes,
Auckland, 1072
By phone: 027 227 5237
By email: andre@lookahead.co.nz

We will acknowledge your complaint within three working days of its receipt. We will let you
know if we need any further information from you to investigate your complaint.

We aim to resolve complaints as quickly as possible. We strive to resolve complaints within five working days, but some complaints take longer to resolve. If your complaint is taking longer, we will let you know what is happening and a date by which you can reasonably expect a response.

If you are not satisfied with our response to any privacy related concern you may lodge a complaint on the Privacy Office website (www.privacy.org.nz) or send a complaint form to the Privacy Commissioner at:

Office of the Privacy Commissioner
P O Box 10-094
Wellington 6143, New Zealand
Fax: 04- 474 7595
Email: enquiries@privacy.org.nz
Telephone: 0800 803 909
Website: www.privacy.org.nz

Third Party Providers

As part of the delivery of our services to you we may engage the services of third-party providers. The collection and storage of your information by those parties is governed directly by their respective privacy polices as set out below:
https://gettrail.com/PrivacyPolicy/
https://planolitix.com/privacy/